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Terms of Service

TERMS OF SERVICE

Alpha Lead Marketing LLC
Website: scalewithalpha.com
Support: support@scalewithalpha.com

Effective Date: June 14, 2026
Last Updated: June 14, 2026


IMPORTANT — PLEASE READ CAREFULLY

These Terms of Service ("Terms") form a legally binding contract between you ("you," "your," "Customer," or "User") and Alpha Lead Marketing LLC, a limited liability company formed under the laws of the State of Wyoming, United States ("Alpha," "Company," "we," "us," or "our"). These Terms govern your access to and use of the website located at scalewithalpha.com and any related subdomains, platforms, applications, wallets, products, and services that we provide (collectively, the "Platform").

BY CREATING AN ACCOUNT, ADDING FUNDS TO YOUR WALLET, PURCHASING OR ACCESSING ANY PRODUCT OR SERVICE, OR OTHERWISE USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER IN SECTION 18. IF YOU DO NOT AGREE, DO NOT USE THE PLATFORM.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.


1. DEFINITIONS

1.1. "Account" means the registered account you create to access the Platform.

1.2. "Wallet" means the prepaid balance feature that allows you to load funds and use them to purchase Digital Products and Services on the Platform.

1.3. "Balance" means the prepaid monetary value held in your Wallet.

1.4. "Digital Products" means any digital goods made available through the Platform, including but not limited to digital tools, software, software licenses, access credentials, templates, files, digital downloads, data, and other intangible digital items.

1.5. "Services" means any services made available through the Platform, including digital marketing facilitation services and related support.

1.6. "Offerings" means Digital Products and Services collectively.

1.7. "Warranty Period" means the limited period following delivery during which you may submit a qualifying warranty claim, as described in Section 9.

1.8. "Third-Party Platforms" means any third-party websites, networks, marketplaces, advertising platforms, payment systems, or services not owned or controlled by Alpha.


2. ELIGIBILITY

2.1. You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction (whichever is greater), and have the legal capacity to enter into a binding contract.

2.2. You may not use the Platform if you are located in, or are a resident or national of, any country or region subject to comprehensive sanctions administered by the U.S. government (including the U.S. Office of Foreign Assets Control "OFAC"), or if you are listed on any U.S. government list of prohibited or restricted parties.

2.3. You represent and warrant that your use of the Platform is and will remain lawful in your jurisdiction, and that you are solely responsible for determining whether your access to and use of the Offerings is permitted under the laws applicable to you.


3. ACCOUNTS

3.1. Registration. You agree to provide accurate, current, and complete information when creating an Account and to keep that information up to date.

3.2. Security. You are solely responsible for safeguarding your Account credentials and for all activity that occurs under your Account. You must notify us immediately at support@scalewithalpha.com of any unauthorized use.

3.3. One Account. You may not maintain more than one Account without our prior written consent. We may merge, suspend, or terminate duplicate Accounts.

3.4. Suspension and Termination. We may suspend, restrict, or terminate your Account at any time, with or without notice, where we reasonably believe you have violated these Terms, engaged in fraud or abuse, created risk or legal exposure for us, or where required to comply with applicable law.


4. NATURE OF THE OFFERINGS; NO GUARANTEE OF RESULTS

4.1. Marketing facilitation only. The Offerings are provided as tools and services intended to facilitate your own marketing, advertising, and business activities. We provide digital materials and services; we do not operate your business, manage your campaigns on your behalf (except where expressly agreed in writing), or control the outcomes you achieve.

4.2. No guarantee of results. You acknowledge and agree that we make no representation, warranty, or guarantee of any kind regarding revenue, profits, sales, leads, conversions, account approvals, advertising performance, return on investment, or any other result. Any examples, figures, or case studies are illustrative only and are not promises of your results.

4.3. Sole responsibility for use. You are solely responsible for how you use the Offerings, including the content of your campaigns, your compliance with all applicable laws and regulations, and your compliance with the terms, policies, and rules of any Third-Party Platform you use in connection with the Offerings. You assume all risk arising from your use of the Offerings.

4.4. Third-Party Platforms. The Offerings may relate to, integrate with, or be used alongside Third-Party Platforms. We do not control Third-Party Platforms and are not responsible for their availability, decisions, policies, enforcement actions (including suspensions, restrictions, bans, or removals), fees, or changes. Your relationship with any Third-Party Platform is solely between you and that platform, and you are solely responsible for complying with its terms. We disclaim all liability arising from any action taken by a Third-Party Platform.


5. THE WALLET AND BALANCE

5.1. Adding funds. You may load funds into your Wallet using the payment methods we make available, which may include cryptocurrency, bank transfer, credit or debit card, and Wise transfers. Funds become available as Balance once we confirm receipt.

5.2. Use of Balance. Balance may be used solely to purchase Offerings on the Platform. Balance has no value outside the Platform except as a withdrawable prepaid amount under Section 6. Balance does not constitute a bank deposit, earns no interest, and is not insured by any government agency.

5.3. Cryptocurrency payments. Where you fund your Wallet using cryptocurrency, you accept all risk associated with cryptocurrency, including price volatility, network delays, and irreversibility of blockchain transactions. The Balance credited reflects the value we receive at the time of confirmation, net of any network or conversion costs. Cryptocurrency transactions, once confirmed on the blockchain, cannot be reversed by us.

5.4. No unauthorized funding. You represent that all funds you load are legally yours and obtained through lawful means, and that you are the authorized holder of any payment instrument you use. You may not load funds using any payment method you are not authorized to use.

5.5. Fraud and compliance holds. We may decline, delay, hold, freeze, or reverse any funding, Balance, or transaction that we reasonably suspect involves fraud, unauthorized payment instruments, money laundering, sanctions violations, or any breach of these Terms or applicable law, and we may request identity verification or supporting documentation before processing.


6. WITHDRAWALS OF REMAINING BALANCE

6.1. Right to withdraw remaining Balance. You may request withdrawal of one hundred percent (100%) of your remaining, unspent Balance, subject to this Section 6.

6.2. Minimum withdrawal. The minimum withdrawal amount is ten U.S. dollars (USD $10.00). Requests below this minimum will not be processed until the withdrawable Balance meets or exceeds the minimum.

6.3. Method. Withdrawals are paid by bank transfer to the bank account you designate. You are solely responsible for providing accurate and complete banking details. We are not responsible for funds misdirected, delayed, or lost due to inaccurate, incomplete, or outdated information you provide.

6.4. Verification. Withdrawals are subject to identity verification, anti-fraud, and anti-money-laundering checks. We may require documentation reasonably necessary to verify your identity and the legitimacy of your funds before processing a withdrawal, and we may decline a withdrawal where verification is not satisfactorily completed or where we reasonably suspect fraud, abuse, or unlawful activity.

6.5. Fees and timing. Withdrawals may be subject to processing fees and to processing times that depend on banking and intermediary systems outside our control. Any third-party bank or transfer fees are your responsibility and may be deducted from the withdrawn amount.

6.6. Non-refundable funds excluded. Amounts already spent on Offerings are not part of your withdrawable Balance and are governed by Sections 7–9.


7. PRICING, PAYMENT, AND TAXES

7.1. Pricing. Prices for Offerings are displayed on the Platform and may change at any time. The price applicable to a purchase is the price displayed at the time of that purchase.

7.2. Authorization. By purchasing, you authorize us (and our payment processors) to charge or debit the applicable amount through your selected payment method or Wallet Balance.

7.3. Taxes. Prices are exclusive of taxes unless stated otherwise. You are responsible for all taxes, duties, and governmental charges applicable to your purchase, other than taxes on our net income.

7.4. Payment processors. Payments may be handled by third-party processors subject to their own terms. We are not responsible for the acts or omissions of payment processors.


8. ALL SALES FINAL; REFUND POLICY

8.1. Immediate delivery and access. Digital Products are delivered and made accessible to you immediately or shortly after purchase. By purchasing a Digital Product, you expressly request and consent to immediate delivery and access, and you acknowledge that, to the maximum extent permitted by applicable law, you thereby lose and waive any statutory right of withdrawal, cancellation, or "cooling-off" period that might otherwise apply to digital content.

8.2. All sales final. Except as expressly provided in these Terms, all purchases of Offerings are final, and all amounts paid are non-refundable. This includes, without limitation, situations where you change your mind, no longer need the Offering, fail to use it, purchased it by mistake, or did not achieve the results you hoped for.

8.3. Limited exceptions. The only refunds or remedies we provide are:

    (a) Warranty remedies for qualifying Digital Products, as described in Section 9;

    (b) Service refunds where a Service was not successfully delivered or was materially incomplete, as described in Section 9.5; and

    (c) Withdrawal of unspent Wallet Balance, as described in Section 6.

8.4. Consumer rights. Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy that you may have under mandatory consumer protection laws of your jurisdiction that cannot lawfully be excluded. Where such mandatory rights apply, these Terms operate to the fullest extent permitted by that law, and the limitations in these Terms apply only to the extent permitted by it. Where you are acting as a business and not as a consumer, the consumer-law provisions of this Section do not apply to you.


9. LIMITED WARRANTY, REPLACEMENTS, AND CLAIMS

9.1. Limited warranty. We warrant that, for the applicable Warranty Period, a purchased Digital Product will substantially function as described on the Platform at the time of purchase. The default Warranty Period is forty-eight (48) hours from the time of delivery, except where a longer or shorter period is expressly stated for a specific Offering, in which case the stated period controls.

9.2. What is covered. A claim qualifies only if, within the Warranty Period, you notify us that the Digital Product did not work or was materially defective, and you provide the information and evidence we reasonably request to investigate (for example, a description of the issue, screenshots, recordings, error messages, or other proof).

9.3. Remedies. For a qualifying claim, our remedy — selected at our discretion — is to provide a replacement of the Digital Product or, where a replacement is not reasonably available, a refund of the amount paid for the affected Digital Product. Replacement is our primary remedy; a refund is provided only where replacement is not reasonably possible. These remedies are your sole and exclusive remedies for any defective Digital Product.

9.4. What is not covered. The warranty does not cover, and no refund or replacement will be provided for, issues arising from: (a) your misuse, modification, or improper implementation of the Offering; (b) your failure to follow provided instructions; (c) actions, decisions, policies, or enforcement by any Third-Party Platform; (d) changes to Third-Party Platforms after delivery; (e) factors outside our reasonable control; (f) claims submitted after the Warranty Period; (g) your failure to provide requested supporting evidence; or (h) results, performance, or outcomes that did not meet your expectations.

9.5. Services. Where we provide a Service and that Service was not successfully delivered or was materially incomplete, you may request a refund of the amount paid for that Service. To qualify, you must notify us promptly and provide the information we reasonably request to verify the claim. A Service is not "unsuccessful" merely because it did not produce the outcome you desired, where the Service itself was performed.

9.6. How to claim. All warranty and Service claims must be submitted to support@scalewithalpha.com within the applicable period, together with the requested supporting information. We will review qualifying claims in good faith and respond within a reasonable time.


10. CHARGEBACKS, DISPUTES, AND PAYMENT REVERSALS

10.1. Contact us first. You agree that, before initiating any chargeback, payment dispute, reversal, or claim with your bank, card issuer, payment processor, or any cryptocurrency platform, you will first contact us at support@scalewithalpha.com and allow us a reasonable opportunity (no fewer than seven (7) days) to investigate and resolve the matter through the warranty, replacement, refund, and Balance-withdrawal processes described in these Terms.

10.2. Acknowledgment of delivery and terms. You acknowledge that: (a) Digital Products are delivered and accessible immediately; (b) you expressly consented to immediate delivery and waived any applicable withdrawal right under Section 8.1; (c) all sales are final except as expressly provided; and (d) we offer the remedies described in Sections 6 and 9, which are adequate and sufficient.

10.3. Unjustified chargebacks are a breach. Initiating a chargeback or payment dispute (a) without first contacting us as required by Section 10.1, or (b) in respect of an Offering that was properly delivered and for which no qualifying warranty or Service claim was made, constitutes a material breach of these Terms.

10.4. Consequences. In the event of an unjustified chargeback or payment dispute, we may, to the extent permitted by law: (a) immediately suspend or terminate your Account and access to the Platform; (b) suspend or forfeit any Wallet Balance pending resolution; (c) seek recovery of the disputed amount, together with any chargeback fees, processing fees, and reasonable costs of collection (including reasonable attorneys' fees) we incur; and (d) refuse to provide you with future Offerings.

10.5. Authorization to use records as evidence. You authorize us to provide your banks, card issuers, payment processors, cryptocurrency platforms, and the card networks with these Terms and with records of your transactions, your acceptance of these Terms, your express consent to immediate delivery, proof of delivery and access, your usage logs, and your communications with us, for the purpose of investigating and responding to any chargeback or dispute. You acknowledge that these records may be submitted as evidence that you agreed to and were bound by these Terms.

10.6. No waiver of our remedies. Nothing in this Section limits any other remedy available to us under these Terms or applicable law.


11. ACCEPTABLE USE

11.1. You agree not to, and not to permit any third party to:

    (a) use the Platform or any Offering for any unlawful purpose or in violation of any applicable law or regulation;

    (b) use any Offering in violation of the terms, policies, or rules of any Third-Party Platform;

    (c) engage in fraud, money laundering, sanctions evasion, or use of stolen or unauthorized payment instruments;

    (d) resell, redistribute, sublicense, or commercially exploit any Digital Product except as expressly authorized;

    (e) reverse engineer, decompile, or attempt to extract source code from any software, except to the extent this restriction is prohibited by law;

    (f) interfere with, disrupt, or attempt to gain unauthorized access to the Platform or its systems;

    (g) misrepresent your identity or provide false information; or

    (h) use the Platform to infringe the intellectual property or other rights of any party.

11.2. You are solely responsible for ensuring that your use of any Offering complies with all laws and all Third-Party Platform terms applicable to you. We are not responsible for, and disclaim all liability arising from, your violation of any law or any Third-Party Platform's terms.


12. INTELLECTUAL PROPERTY; LICENSE

12.1. Our property. The Platform and all content, software, and materials we provide (excluding content you supply) are owned by us or our licensors and are protected by intellectual property laws.

12.2. License to you. Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Offerings you purchase for your own internal business or personal use only, and not for resale or redistribution unless expressly stated.

12.3. Reservation. All rights not expressly granted are reserved.


13. DISCLAIMER OF WARRANTIES

13.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ALL OFFERINGS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. Except for the limited warranty expressly set out in Section 9, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranties arising from course of dealing or usage of trade.

13.2. We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of harmful components, or that any Offering will meet your requirements or produce any particular result.

13.3. Some jurisdictions do not allow the exclusion of certain warranties; in such cases, the above exclusions apply to the fullest extent permitted by law.


14. LIMITATION OF LIABILITY

14.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ALPHA LEAD MARKETING LLC, OR ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATED TO THESE TERMS, THE PLATFORM, OR ANY OFFERING, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, THE PLATFORM, AND ALL OFFERINGS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU ACTUALLY PAID TO US FOR THE SPECIFIC OFFERING GIVING RISE TO THE CLAIM IN THE THIRTY (30) DAYS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100.00).

14.3. These limitations are a fundamental basis of the bargain between you and us and apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the fullest extent permitted by law.


15. INDEMNIFICATION

15.1. You agree to indemnify, defend, and hold harmless Alpha Lead Marketing LLC and its owners, members, managers, officers, employees, agents, and affiliates from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform or any Offering; (b) your violation of these Terms; (c) your violation of any applicable law or the terms of any Third-Party Platform; (d) your content or campaigns; or (e) your infringement of any third party's rights.


16. SUSPENSION AND TERMINATION

16.1. We may suspend or terminate your access to the Platform and any Offering at any time, with or without notice, for any reason, including your breach of these Terms.

16.2. Upon termination, your license to use the Offerings ceases. Sections that by their nature should survive termination (including Sections 4, 8, 10, 13, 14, 15, 18, and 19) will survive.

16.3. Subject to Section 10.4, upon termination you may request withdrawal of any remaining eligible Wallet Balance in accordance with Section 6.


17. FORCE MAJEURE

17.1. We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government action, power or internet failures, third-party service or platform failures, blockchain network disruptions, or banking system disruptions.


18. DISPUTE RESOLUTION — ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO GO TO COURT AND TO HAVE A JURY TRIAL.

18.1. Informal resolution first. Before commencing any arbitration, you agree to first contact us at support@scalewithalpha.com and attempt in good faith to resolve the dispute informally for a period of at least thirty (30) days after written notice.

18.2. Binding arbitration. Except as provided in Section 18.5, any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or any Offering, including the validity, scope, or enforceability of this arbitration agreement, will be resolved exclusively by final and binding individual arbitration, and not in court.

18.3. Rules and administration. The arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules (and, where applicable, its Consumer Arbitration Rules), as modified by these Terms. The arbitration may be conducted remotely by video, telephone, or written submissions wherever reasonably possible. The seat and legal place of arbitration is Cheyenne, Wyoming, United States. The arbitrator's decision will be final and may be entered as a judgment in any court of competent jurisdiction.

18.4. CLASS ACTION WAIVER. YOU AND ALPHA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in court, while all other claims remain in arbitration.

18.5. Exceptions. Either party may (a) bring an individual claim in a small-claims court for disputes within that court's jurisdiction, and (b) seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, or to address unauthorized access, fraud, or chargeback abuse.

18.6. Governing law. These Terms and any dispute are governed by the laws of the State of Wyoming, United States, and, with respect to arbitration, by the U.S. Federal Arbitration Act, in each case without regard to conflict-of-laws principles. To the extent any matter proceeds in court rather than arbitration, the exclusive forum is the state and federal courts located in Wyoming, and you consent to the personal jurisdiction of those courts.

18.7. Time limit. To the extent permitted by law, any claim must be brought within one (1) year after the claim arises, or it is permanently barred.


19. GENERAL PROVISIONS

19.1. Changes to these Terms. We may modify these Terms at any time by posting the updated version on the Platform and updating the "Last Updated" date. Material changes will take effect upon posting (or as otherwise stated). Your continued use of the Platform after changes take effect constitutes your acceptance of the revised Terms.

19.2. Entire agreement. These Terms, together with any policies expressly incorporated by reference, constitute the entire agreement between you and us regarding the Platform and supersede all prior agreements and understandings.

19.3. Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

19.4. No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

19.5. Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

19.6. Relationship. Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between you and us.

19.7. Notices. We may provide notices to you by email or by posting on the Platform. You may contact us at support@scalewithalpha.com.

19.8. Headings. Section headings are for convenience only and do not affect interpretation.

19.9. English language. These Terms are drafted in English. Any translation is provided for convenience only; in the event of conflict, the English version controls.


20. CONTACT

Alpha Lead Marketing LLC
Website: scalewithalpha.com
Email: support@scalewithalpha.com


By using the Platform, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.